For more than 35 years, Carnegie has been a leader and innovator in higher education marketing and enrollment strategy, offering groundbreaking services in the areas of Research, Strategy, Digital Marketing, Lead Generation, Slate Optimization, Student Search, Website Development, and Creative that generate authentic connections.
Carnegie’s Slate Optimization services are powered by Underscore, the largest dedicated Slate team in the country and Technolutions’ first Platinum Preferred Partner. Underscore’s team of higher education professionals are backed by decades of experience to help partner colleges and universities with Slate development and implementation, Student Search, and enrollment communications and strategy.
Our team is energetic, enthusiastic, and passionate about our clients’ goals. We are looking for innovators who can contribute great ideas to our organization.
The ideal candidate is a Slate-experienced higher education professional ready to assist partnering institutions through consultation on and technical implementation of Slate modules. Candidates should have at least one year of experience working within Slate in an enrollment, retention, advising or advancement setting.
Candidates should be comfortable with the technical aspects of the position including implementing the Slate CRM utilizing Technolutions’ best practices, as well as providing hands-on support and training for partner schools. They should also be comfortable with discussing a partner schools’ business practices and recommending improvements based on industry best practices.
Strong communication, organizational, project management, and problem-solving skills are key to this role.
Essential Duties & Responsibilities:
- Customize and build Slate features, including, but not limited to:
- Understand Slate functionality to complete day-to-day tasks on a project-by-project basis
- Serve as project team support on client Slate Implementations
- Lead Consultations of low-to-medium complexity on an individual basis
- Provide continued implementation, consultation, and training services to clients through check-in calls
- Offer strategic recommendations regarding Slate, data management and enrollment strategies
- Document recommendations and findings in call summary reports
- Collaborate with division members to co-facilitate on-campus and/or virtual trainings and create related documentation
- Participate in ongoing professional development opportunities, including but not limited to, Learning Lab, Slate Summit, and other conferences as required
Required Skills:
Preferred Skills:
Hours: Full time, salary commensurate with experience
Travel: Limited
Job Location: Charlotte, NC (preferred)
Required Education: Bachelor's Degree
We’re a fast-growing and innovative company, set apart by our incredible people. We’re a supportive, fun-loving group with diverse interests and talents. In addition to getting to work with fantastic people and do work you love, here are some items you can list in your “pros” column:
We are an equal opportunity employer who believes passionately in the power of human connection, knowing that we are strongest when we bring a breadth of perspectives and experiences to our work. We embrace and affirm diversity of every kind. We celebrate differences within our team and actively promote inclusion in our workplace. Our commitment to inclusion across race, gender, age, religion, sexuality, and other dimensions of identity drives us forward every day.