‍Who we are:

For more than 35 years, Carnegie has been a leader and innovator in higher education marketing and enrollment strategy, offering groundbreaking services in the areas of Research, Strategy, Digital Marketing, Lead Generation, Slate Optimization, Student Search, Website Development, and Creative that generate authentic connections. 
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Carnegie’s Slate Optimization services are powered by Underscore, the largest dedicated Slate team in the country and Technolutions’ first Platinum Preferred Partner. Underscore’s team of higher education professionals are backed by decades of experience to help partner colleges and universities with Slate development and implementation, Student Search, and enrollment communications and strategy.

Who we’re hiring:

Our team is energetic, enthusiastic, and passionate about our clients’ goals. We are looking for innovators who can contribute great ideas to our organization.

The ideal candidate is a Slate-experienced higher education professional ready to assist partnering institutions through consultation on and technical implementation of Slate modules. Candidates should have at least one-year of experience working within Slate in an enrollment, retention, advising or advancement setting. 

Candidates should be comfortable with the technical aspects of the position, and also offer abilities in admissions communications, enrollment strategy, problem-solving and client facing/customer service interactions.
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Strong communication, organizational, project management and problem-solving skills are key to this role.

Essential Duties and Responsibilities:

• Assist Slate Strategists with build and maintenance of Slate-specific projects for partner institutions, with a focus on Communications, Implementations, or Portals
• Understand Slate functionality to complete day-to-day tasks on a project-by-project basis
• Provide continued support and project updates to partners through periodic check-in calls
• Collaborate closely with Slate Strategists and other members of the Underscore team to troubleshoot, adhere to project deadlines, and complete assigned tasks
• Participate in ongoing professional development opportunities, including but not limited to, Learning Lab, Slate Summit, and other conferences as required

Required Skills:

• Minimum one year of beginner to intermediate experience in Technolutions Slate CRM
• Minimum one year of experience in Higher Education
• Ability and willingness to expand technical skills
• Competency with Microsoft Office Suite

Preferred Skills:

• Excellent organizational skills including attention to detail, multi-tasking, prioritization and decision-making skills
• Self-motivation
• Ability to function as an equal partner in a small autonomous team
• Friendly and easy-going, comfortable in a casual office environment
• Responsive and clear communications style
• Must be able to handle a variety of clients/projects simultaneously
• Interpersonal skills to positively collaborate with team members and represent the company to client

Hours: Full time, salary commensurate with experience

Travel: Limited

Job Location: Charlotte, NC (preferred)

Required Education: Bachelor's Degree

You should join us!

We’re a fast-growing and innovative company, set apart by our incredible people. We’re a supportive, fun-loving group with diverse interests and talents. In addition to getting to work with fantastic people and do work you love, here are some items you can list in your “pros” column:

• Private health/dental/vision
• 401(k) with company match
• Generous holiday and PTO package
• Flexible work environment (remote, in-office, and hybrid roles)
• Half-day summer Fridays
• Fun company events and laid-back culture
• Opportunities for advancement
• Industry exposure and professional development
• Growing company with a family feel
• Entrepreneurial approach and spirit

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We are an equal opportunity employer who believes passionately in the power of human connection, knowing that we are strongest when we bring a breadth of perspectives and experiences to our work. We embrace and affirm diversity of every kind. We celebrate differences within our team and actively promote inclusion in our workplace. Our commitment to inclusion across race, gender, age, religion, sexuality, and other dimensions of identity drives us forward every day.