Who we are:

For more than 35 years, Carnegie has been a leader and innovator in higher education marketing and enrollment strategy, offering groundbreaking services in the areas of Research, Strategy, Digital Marketing, Lead Generation, Slate Optimization, Student Search, Website Development, and Creative that generate authentic connections. 

Carnegie’s Slate Optimization services are powered by Underscore, the largest dedicated Slate team in the country and Technolutions’ first Platinum Preferred Partner. Underscore’s team of higher education professionals are backed by decades of experience to help partner colleges and universities with Slate development and implementation, Student Search, and enrollment communications and strategy.

Who we're hiring

Our team is energetic, enthusiastic, and passionate about our clients’ goals. We are looking for innovators who can contribute great ideas to our organization.

The ideal candidate will possess moderate to significant experience working in teams and show a strong affinity toward organization of project information, documentation, maintaining and monitoring project plans, management of team schedules, taking meeting minutes, and other administrative tasks. Candidates should be comfortable with the technical aspects of the position and interested in learning more about the CRM Technolutions Slate, as well as the higher education space.  

Strong communication, organizational, project management and problem-solving skills are key to this role.

Essential Duties & Responsibilities

• Assists account managers and division team members  with tasks including scheduling meetings, prioritizing client needs, recording meeting minutes, and other general administrative needs.
• Develop and maintain timelines for project deliverables in collaboration with division members.
• Provide clients with call agendas and recaps to ensure that the project progresses in a timeline manner.
• Develop and maintain a healthy working relationship with all divisions within Underscore to ensure a smooth and efficient workflow. 
• Work with the members of the division to develop check-in call agendas.
• Quality control of communication flows, design files, and client satisfaction.
• Track working hours for the division members to assess ROI.
• Share weekly check-in call agendas with client and/or Underscore team members via Asana.
• Record and distribute meeting minutes from weekly client calls in collaboration with the division members via Asana.
• Collaboration with division members to enhance client experience and project success.

Required Skills:

• Exceptional decision-making and organizational skills
• An eye for detail and strong analytical skills
• Responsive and clear communications style
• Competency with Microsoft Office Suite
• Ability and willingness to expand technical skills
  

Preferred Skills:

• Experience as a Project Manager or similar position responsible for defining and managing project scope, timelines, and effectively delivering solutions.
• Ability to function as an equal partner in a small autonomous team.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Understanding of project management theories and how to put them into motion.
• Excellent organizational skills including attention to detail, multi-tasking, prioritization and decision-making skills
• Interpersonal skills to positively collaborate with team members and represent the company to clients
• Friendly and easy-going, comfortable in a casual office environment
• Responsive and clear communications style
• Must be able to handle a variety of clients/projects simultaneously
• One year of experience in Higher Education

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Hours: Full time, salary commensurate with experience

Travel: Limited

Job Location: Charlotte, NC (preferred)

Required Education: Bachelor's Degree

You should join us!

We’re a fast-growing and innovative company, set apart by our incredible people. We’re a supportive, fun-loving group with diverse interests and talents. In addition to getting to work with fantastic people and do work you love, here are some items you can list in your “pros” column:

• Private health/dental/vision
• 401(k) with company match
• Generous holiday and PTO package
• Flexible work environment (remote, in-office, and hybrid roles)
• Half-day summer Fridays
• Fun company events and laid-back culture
• Opportunities for advancement
• Industry exposure and professional development
• Growing company with a family feel
• Entrepreneurial approach and spirit

We are an equal opportunity employer who believes passionately in the power of human connection, knowing that we are strongest when we bring a breadth of perspectives and experiences to our work. We embrace and affirm diversity of every kind. We celebrate differences within our team and actively promote inclusion in our workplace. Our commitment to inclusion across race, gender, age, religion, sexuality, and other dimensions of identity drives us forward every day.